FAQs

Find answers to your frequently asked questions about working with BluePay.

Learn more about the new merchant portal, CardPointe.

Merchants that accepted Visa and/or Mastercard since January 1, 2004 may be eligible to receive payment. Learn more here.

Find the answers to your questions about fees, ordering supplies and working through some common problems.

From navigating CoPilot to accessing API documentation to understanding your residuals, we know you may have questions. Here are some answers.

The 10 Things You Need to Know about BluePay’s Mobile EMV Processing Solution

EMV liability shift is coming October 1, 2015. Do you understand how this will impact your business?

Learn about the new PCI security requirements for Qualified Integrators and Reseller (QIR) professionals for point-of-sale applications.

Learn about the new PCI security requirements for Qualified Integrators and Reseller (QIR) professionals for point-of-sale applications.

Learn about Payment Card Industry data security standards and how to become compliant.

Learn about tax reporting and the 1099-K form to prevent backup withholding.

Understand BluePay’s mobile app to start accepting all major credit cards on the go.

Are you a partner, or thinking about becoming one? BluePay addresses common questions.

Integrating payments into your application or software? Our most common technical questions are answered here.

We make it easy for customers to purchase from you, and we want to make it easy for you to work with BluePay.

  • Microsoft Gold Partner Badge
  • Susan G. Komen for the Cure Supporter
  • 2018 American Business Awards Gold Stevie® Winner Badge for Best Payment and Electronic Commerce Solution
  • 2018 CNP Awards Customer Choice Winner Badge for Best E-Commerce Platform/Gateway
  • 2017 TSG Gateway Awards Winner Badge for Best Onboarding Process
  • Best in Biz Awards 2018 Silver Winner Badge for Business Development Department of the Year
BluePay Processing, LLC is a registered ISO of Wells Fargo Bank, N.A., Concord, CA, 94524 U.S.A.
BluePay Canada ULC, is a Registered ISO/MSP of Peoples Trust Company, Vancouver, Canada.