Support

An exceptional team provides BluePay’s online support — our customer service department is a 2016 Bronze Stevie Award® winner in the Customer Service Department of the Year (Financial Services) category.

Service at Your Fingertips

Thank you for choosing BluePay! Dedicated customer service is part of our culture, and we make support a top priority.

See resource links below to help you get answers quickly.

Have you reviewed our FAQs? Your question may have already been answered!

Check out our user guides, training materials and additional documents.

View our helpful videos to learn more about working with BluePay.

Expand your business capabilities and simplify payment processing with a BluePay cash advance or loan.

Get notifications on BluePay Gateway and BlueView Merchant Portal operational status.

Didn’t find what you’re looking for? Please contact us via chat, email, phone (BluePay Partner Support: 844-869-0693, U.S. BluePay Support: 866-739-8324, BluePay Canada Support 855-812-5191) or fill out our U.S. Merchant Support form below. A BluePay Support Representative will respond to your submission within 24 business hours.

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BluePay Processing, LLC is a registered ISO of Wells Fargo Bank, N.A., Walnut Creek, CA, U.S.A.
BluePay Canada ULC, is a Registered ISO/MSP of Peoples Trust Company, Vancouver, Canada.