Effective Date: 11/18/2016
BluePay Processing, LLC (“BluePay”, “We”, “Us”, “Our”) is committed to safeguarding the privacy and security of the information we collect. We have implemented multiple security measures to ensure the protection of your information including secure servers and networks that are accessible to a limited number of employees and industry standard encryption technologies when transferring or receiving sensitive information.
If you have an unresolved privacy or data use concern that we have not addressed satisfactorily, please contact our U.S.-based third party dispute resolution provider (free of charge) at https://feedback-form.truste.com/watchdog/request.
Collection of Information
When visiting websites, you provide information to the site owners based on where you go and what you do at each site. BluePay collects and retains this information for business purposes only. It is used to improve the quality and functionality of our site as well as to respond to requests for more information on all of the products and services we offer. This information is collected through Web server logs and cookies that allow us to track the aggregated statistics and data from our visitors as they utilize our website.
BluePay Inc, maintains e-mail lists to keep interested parties informed about our company, events, products, support, and more. E-mails are typically sent out twice per month, and contain valuable information for our merchants, agents, partners, and other interested parties. Our e-newsletters often contain Web beacons, which collect information such as a cookie identifier and the time and date that the email was viewed or opened. They do not collect any private or identifiable information, but allow us to track how many people opened our e-newsletter. We do not sell the addresses on our list, but we may make information available to specific business partners, sponsors, or service providers.
Users may voluntarily request to join our mailing lists by signing up or opting in through the e-newsletter Sign Up form on our website. To be removed from our mailing list, simply email us now or click the unsubscribe link provided in each e-newsletter.
We may provide your personal information to companies that provide services to help us with our business activities such as shipping your order or offering customer service. These companies are authorized to use your personal information only as necessary to provide these services to us.
In certain situations, BluePay Processing, LLC may be required to disclose personal data in response to lawful requests by public authorities, including to meet national security or law enforcement requirements. We may also disclose your personal information as required by law, such as to comply with a subpoena, or similar legal process when we believe in good faith that disclosure is necessary to protect our rights, protect your safety or the safety of others, investigate fraud, or respond to a government request, if BluePay is involved in a merger, acquisition, or sale of all or a portion of its assets, you will be notified via email and/or a prominent notice on our Web site of any change in ownership or uses of your personal information, as well as any choices you may have regarding your personal information, to any other third party with your prior consent to do so.
Correcting and Updating Your Personal Information
Upon request BluePay Processing, LLC will provide you with information about whether we hold any of your personal information. You may access, correct, or request deletion of your personal information by making the change on our member information page or by contacting your sales representative directly, or you may contact us at 866.441.9670. We will respond to your request within a reasonable timeframe.
We will retain your information for as long as your account is active or as needed to provide you services. We will retain and use your information as necessary to comply with our legal obligations, resolve disputes, and enforce our agreements.
Additional Policy Information
Our website offers publicly accessible blogs and community forums. You should be aware that any information you provide in these areas may be read, collected, and used by others who access them. To request removal of your personal information from our blog or community forum, contact us at [email protected]. In some cases, we may not be able to remove your personal information, in which case we will let you know if we are unable to do so and why.
With your consent we may post your testimonial along with your name. If you want your testimonial removed please contact us at [email protected].
Third Party Links
The security of your personal information is important to us. We follow generally accepted standards to protect the personal information submitted to us, both during transmission and once we receive it. No method of transmission over the Internet, or method of electronic storage, is 100% secure, however. Therefore, we cannot guarantee its absolute security. If you have any questions about security on our website, you can contact us at [email protected].
Cookies and Other Tracking Technologies
As is true of most web sites, we gather certain information automatically and store it in log files. This information may include Internet protocol (IP) addresses, browser type, Internet service provider (ISP), referring/exit pages, operating system, date/time stamp, and/or clickstream data. We do link this automatically collected data to other information we collect about you.
(AdSense/Adwords) We use Google AdSense to publish ads. When you view or click on an ad a cookie will be set to help better provide advertisements that may be of interest to you on other Web sites. You may opt-out of the use of this cookie by visiting Google’s Advertising and Privacy page: http://www.google.com/privacy_ads.html.
BluePay does not market to or solicit data from minors. The services we provide are for businesses with owners and principals 18 years of age or older. At BluePay we value keeping information private and secure. BluePay is a member of the BBB (Better Business Bureau) Online Reliability Program.
We may update this privacy statement to reflect changes to our information practices. If we make any material changes we will notify you by email (sent to the e-mail address specified in your account) or by means of a notice on this Site prior to the change becoming effective. We encourage you to periodically review this page for the latest information on our privacy practices.
If you have any questions about this policy, please contact us at:
BluePay Processing LLC
184 Shuman Blvd., Suite 350
Naperville, IL 60563
We can also be reached via e-mail at [email protected] or by phoning us (toll-free) at 866.441.9670.