Privacy Policy

PRIVACY POLICY

Effective Date: 11/18/2016

This privacy policy applies to www.bluepay.com (“site”) owned and operated by BluePay Processing, LLC. This privacy policy describes how BluePay Processing, LLC collects and uses the personal information you provide on our web site: www.bluepay.com. It also describes the choices available to you regarding our use of your personal information and how you can access and update this information.

BluePay Processing, LLC (“BluePay”, “We”, “Us”, “Our”) is committed to safeguarding the privacy and security of the information we collect. We have implemented multiple security measures to ensure the protection of your information including secure servers and networks that are accessible to a limited number of employees and industry standard encryption technologies when transferring or receiving sensitive information.

If you have an unresolved privacy or data use concern that we have not addressed satisfactorily, please contact our U.S.-based third party dispute resolution provider (free of charge) at https://feedback-form.truste.com/watchdog/request

Collection of Information

When visiting websites, you provide information to the site owners based on where you go and what you do at each site. BluePay collects and retains this information for business purposes only. It is used to improve the quality and functionality of our site as well as to respond to requests for more information on all of the products and services we offer. This information is collected through Web server logs and cookies that allow us to track the aggregated statistics and data from our visitors as they utilize our website.

E-Mail Lists

BluePay Inc, maintains e-mail lists to keep interested parties informed about our company, events, products, support, and more. E-mails are typically sent out twice per month, and contain valuable information for our merchants, agents, partners, and other interested parties. Our e-newsletters often contain Web beacons, which collect information such as a cookie identifier and the time and date that the email was viewed or opened. They do not collect any private or identifiable information, but allow us to track how many people opened our e-newsletter. We do not sell the addresses on our list, but we may make information available to specific business partners, sponsors, or service providers.

Users may voluntarily request to join our mailing lists by signing up or opting in through the e-newsletter Sign Up form on our website. To be removed from our mailing list, simply email us now or click the unsubscribe link provided in each e-newsletter.

Personal Information

We do not collect personal information from you unless you provide it to us in conjunction with an application for a merchant account or any other service we offer. The information collected such as your name, company name, financial account information (e.g. credit card information, bank account information), social security number, email address and phone number, is used for the underwriting, approval and set up required for the service you request. We do not license, sell, rent or trade any collected business information about your account or other personal information unless you request it, the information is provided to help complete a transaction initiated by you, or the disclosure is otherwise lawfully permitted or requested. We will share your personal information with third parties only in the ways that are described in this privacy policy.

We may provide your personal information to companies that provide services to help us with our business activities such as shipping your order or offering customer service. These companies are authorized to use your personal information only as necessary to provide these services to us.

In certain situations, BluePay Processing, LLC may be required to disclose personal data in response to lawful requests by public authorities, including to meet national security or law enforcement requirements. We may also disclose your personal information as required by law, such as to comply with a subpoena, or similar legal process when we believe in good faith that disclosure is necessary to protect our rights, protect your safety or the safety of others, investigate fraud, or respond to a government request, if BluePay is involved in a merger, acquisition, or sale of all or a portion of its assets, you will be notified via email and/or a prominent notice on our Web site of any change in ownership or uses of your personal information, as well as any choices you may have regarding your personal information, to any other third party with your prior consent to do so.

Correcting and Updating Your Personal Information

Upon request BluePay Processing, LLC will provide you with information about whether we hold any of your personal information. You may access, correct, or request deletion of your personal information by making the change on our member information page or by contacting your sales representative directly, or you may contact us at 866.441.9670.  We will respond to your request within a reasonable timeframe.

We will retain your information for as long as your account is active or as needed to provide you services. We will retain and use your information as necessary to comply with our legal obligations, resolve disputes, and enforce our agreements.

Additional Policy Information

Our website includes Widgets, which are interactive mini-programs that run on our site to provide specific services from another company (e.g. displaying the news, opinions, music, etc). Personal information, such as your email address, may be collected through the Widget. Cookies may also be set by the Widget to enable it to function properly. Information collected by this Widget is governed by the privacy policy of the company that created it.

Our website offers publicly accessible blogs and community forums. You should be aware that any information you provide in these areas may be read, collected, and used by others who access them. To request removal of your personal information from our blog or community forum, contact us at [email protected]. In some cases, we may not be able to remove your personal information, in which case we will let you know if we are unable to do so and why.

With your consent we may post your testimonial along with your name. If you want your testimonial removed please contact us at [email protected].

Third Party Links

In an attempt to provide increased value to our visitors we may have various third party websites link to our site. We do not control these sites and our Privacy Statement does not apply to them. These linked sites are for your convenience and your use of them is subject to each individual website’s Privacy Statement and Terms of Use. Please review the Privacy Statement from each of those websites before browsing them.

Security

The security of your personal information is important to us. We follow generally accepted standards to protect the personal information submitted to us, both during transmission and once we receive it. No method of transmission over the Internet, or method of electronic storage, is 100% secure, however. Therefore, we cannot guarantee its absolute security. If you have any questions about security on our website, you can contact us at [email protected].

Cookies and Other Tracking Technologies

As is true of most web sites, we gather certain information automatically and store it in log files. This information may include Internet protocol (IP) addresses, browser type, Internet service provider (ISP), referring/exit pages, operating system, date/time stamp, and/or clickstream data. We do link this automatically collected data to other information we collect about you.

We, BluePay Processing, LLC and our partners use technologies such as cookies or similar technologies to analyze trends, administer the website, track users’ movements around the website, and to gather demographic information about our user base as a whole. Users can control the use of cookies at the individual browser level.

Behavioral Targeting

We partner with a third party ad network to either display advertising on our Web site or to manage our advertising on other sites. Our ad network partner uses cookies and Web beacons to collect non-personally identifiable information about your activities on this and other Web sites to provide you targeted advertising based upon your interests. If you wish to not have this information used for the purpose of serving you targeted ads, you may opt-out by clicking here. Please note this does not opt you out of being served advertising. You will continue to receive generic ads.

(AdSense/Adwords) We use Google AdSense to publish ads. When you view or click on an ad a cookie will be set to help better provide advertisements that may be of interest to you on other Web sites. You may opt-out of the use of this cookie by visiting Google’s Advertising and Privacy page: http://www.google.com/privacy_ads.html.

Minors

BluePay does not market to or solicit data from minors. The services we provide are for businesses with owners and principals 18 years of age or older. At BluePay we value keeping information private and secure. BluePay is a member of the BBB (Better Business Bureau) Online Reliability Program.

Notification of Privacy Policy Changes

We may update this privacy statement to reflect changes to our information practices. If we make any material changes we will notify you by email (sent to the e-mail address specified in your account) or by means of a notice on this Site prior to the change becoming effective. We encourage you to periodically review this page for the latest information on our privacy practices.

If you have any questions about this policy, please contact us at:

BluePay Processing LLC
184 Shuman Blvd., Suite 350
Naperville, IL 60563

We can also be reached via e-mail at [email protected] or by phoning us (toll-free) at 866.441.9670.

BluePay Processing, LLC is a registered ISO of Wells Fargo Bank, N.A., Walnut Creek, CA, U.S.A.
BluePay Canada ULC, is a Registered ISO/MSP of Peoples Trust Company, Vancouver, Canada.