Return Funds to a Customer

This code steps you through the process of refunding payments that have been made on settled transactions.

There are three outcomes when processing credit card transactions:

  1. Approved
  2. Declined
  3. Error

Refunds can only be run on 'Approved' transactions that have been settled. 'Declined' transactions cannot be refunded. As a result, in order to test the refund process, you must first pass an odd dollar amount. This will return the transaction with an 'Approved' status. Then, you can test a refund for the transaction.

An error could result from a variety of conditions such as missing data, invalid card numbers, and expiration dates provided in invalid formats.

The following sample code makes method calls utilizing our ruby gem.
Download BluePay gem

# BluePay Ruby Sample code.
# This code sample runs a $3.00 Credit Card Sale transaction
# against a customer using test payment information. If
# approved, a 2nd transaction is run to partially refund the
# customer for $1.75 of the $3.00.
# If using TEST mode, odd dollar amounts will return
# an approval and even dollar amounts will return a decline.

require "bluepay"

ACCOUNT_ID = "Merchant's Account ID"
SECRET_KEY = "Merchant's Secret Key"

payment =
  account_id: ACCOUNT_ID, 
  secret_key: SECRET_KEY, 
  mode: MODE

  first_name: "Bob",
  last_name: "Tester",
  address1: "123 Test St.",
  address2: "Apt #500",
  city: "Testville",
  state: "IL",
  zip_code: "54321",
  country: "USA",
  phone: "123-123-1234", 
  email: "[email protected]

  cc_number: "4111111111111111", # Customer Credit Card Number
  cc_expiration: "1215", # Card Expiration Date: MMYY
  cvv2: "123" # Card CVV2
) "3.00") # Sale Amount: $3.00

# Makes the API Request for processing the sale

# If transaction was approved..
if payment.successful_transaction? 

  payment_return =
    account_id: ACCOUNT_ID, 
    secret_key: SECRET_KEY, 
    mode: MODE

  # Creates a refund transaction against previous sale
    trans_id: payment.get_trans_id, # id of previous transaction to refund
    amount: "1.75" # partial refund of $1.75

  # Makes the API Request to process refund

  # Reads the response from BluePay
  puts "TRANSACTION STATUS: " + payment_return.get_status
  puts "TRANSACTION MESSAGE: " + payment_return.get_message
  puts "TRANSACTION ID: " + payment_return.get_trans_id
  puts "AVS RESPONSE: " + payment_return.get_avs_code
  puts "CVV2 RESPONSE: " + payment_return.get_cvv2_code
  puts "MASKED PAYMENT ACCOUNT: " + payment_return.get_masked_account
  puts "CARD TYPE: " + payment_return.get_card_type
  puts "AUTH CODE: " + payment_return.get_auth_code
  puts payment_return.get_message
BluePay Processing, LLC is a registered ISO of Wells Fargo Bank, N.A., Walnut Creek, CA, U.S.A.
BluePay Canada ULC, is a Registered ISO/MSP of Peoples Trust Company, Vancouver, Canada.