Knowledge Center (FAQs)

Frequently Asked Questions

Do you have a question for us? Send any questions to Support@BluePay.com, or call (toll free) 866.441.9670 and one of our customer service specialists will answer your question promptly.

Why Accept Credit Cards? — The primary reasons for accepting credits card as a form of payment are convenience and flexibility. Nearly all adults now carry at least one or more credit cards with them at all times. They are easy to use, safe, and provide an excellent audit trail for payment transactions. For consumers, they offer a flexible way to manage personal cash flow and make impulse purchases that can be paid off over time. For retailers, the benefits of accepting credit cards are clear — increased sales.

What cards should I accept? — With a BluePay merchant account, you will be able to accept Visa, MasterCard, and Discover Network cards, as well as a wide variety of other credit cards and debit cards. Providing your clientele with this variety of payment options allows them to choose their preferred payment form, often helping them gain points or miles on their card while simultaneously increasing their incentive to purchase from your company. Offering multiple forms of payment can help you increase customer loyalty, because they know your business provides a hassle-free purchasing experience.

Will my existing shopping cart be compatible with the BluePay Payment Gateway? — The BluePay Payment Gateway is compatible with nearly all major shopping carts, and we are constantly working to increase our list of compatible shopping carts. To find out if your current shopping cart will work with the BluePay Gateway, call 866.441.9670.